Communication-Friendly Eateries: my accessibility project, primarily for the deafblind community

Last October I was fortunate enough to win a youth leadership scholarship from Deaf Can:Do, the Royal South Australian Deaf Society. I was awarded this scholarship to help me to undertake a project to create a directory of cafes and restaurants that have good accessibility for those in the deafblind community. While my focus is on deafblind accessibility, I will also be sharing this resource with the Deaf community and the blind community. If there is anyone on the autism spectrum, or with any other sensory access needs, who is wondering if this resource could be helpful, please feel free to get in touch. I will provide ways to contact me at the end of this post.

In the middle of last year, when I took on my volunteer role with the deafblind community, one of the challenges that immediately presented itself was the issue of finding meeting places that were accessible for all of us. Given that the term “deafblind” refers to anyone with a combination of vision and hearing loss, our community has quite a wide range of access requirements. When this scholarship was advertised, it seemed like a perfect opportunity to address these issues.

Unfortunately, the project has been off to a slower start than I had originally hoped. This is partly due to the fact that I took on a couple of projects that started at around the same time as each other. In some ways, parts of the project have also been a bit more complex than I fully understood when I started out. I don’t see this as a major problem, but it is definitely a learning experience.

So far, this project has definitely had its challenges, but I believe that all of these can be worked through. When I started out, I thought I knew my own access needs quite well, and that I just needed to make enquiries into the access needs of others in the community. During this time, my hearing has been deteriorating, and so my needs have been changing. As I have had time to get to know more members of the deafblind community, I have also gained a better understanding of just how wide the range of access requirements actually is. To help me to get a clearer picture of what it would take for a café or restaurant to meet as many of these needs as possible, I have created a survey, which I am trying to circulate to as much of the community as I can reach.

Please click here to take my survey.

Although the focus is on the needs of deafblind people, I would also appreciate responses from people who are either Deaf/hard of hearing or blind/vision impaired. If you wish to fill out the survey from the perspective of a professional or a parent/caregiver, it would be preferable if you have some awareness of the specific needs of deafblind people. I really want this project to address the access requirements of as many people as possible.

As well as the main goal of putting together a directory of places that are accessible, I intend this project to be an opportunity for community education. I am hoping this will be an opportunity to raise awareness among business owners about what they can do to make their venues more accessible and how to be adaptable with their communication. If you’re reading this and you own or work in a café or restaurant and want to know more about how to make your venue more deafblind friendly, I would love to hear from you.

Once I have a detailed picture of the community’s needs, I will be traveling around Adelaide and surrounding suburbs, assessing cafes and restaurants to see which ones meet as many of these needs as possible. I hope that some of those that are less accessible will be open to making improvements. I am also hoping to collaborate with some disability organisations later on in the project to arrange training for venue owners and staff in how to provide assistance to deafblind customers. A couple of examples of this would be some basic Auslan training, and how to guide someone to a table.

For anyone interested in following the progress of this project, I have created a Facebook page. This will be a place for me to post updates and seek community input. This is also somewhere that I can mention eateries that don’t quite make the final directory, but which stand out in some way. I hope this will establish positive connections with these businesses, and be an opportunity for education on where they could improve in the future. Anyone is welcome to follow this page. I am passionate about community education, and I welcome questions and feedback.

To keep up-to-date with the project’s progress, or to send me messages on Facebook about anything relating to the project, please visit the

Communication-Friendly Eateries Facebook page

To send me an email,

jasper.cleland@gmail.com

 

 

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